Home comfort, without the guesswork
Your comfort.
Taken care of.
Choose your air conditioning, tell us a little about your home, and let us take care of the details. From finding your system to getting comfortable, we’ll guide you through each step.
- Professional installation
- Photo-led installation review
- Extra work agreed upfront
From choice to comfort
A few simple steps to a more comfortable home.
You choose the comfort. We help you work out the details.
Find a system for your space
Tell us about the rooms you’d like to heat or cool. Explore the available systems and choose the model, capacity and finish that suit your home.
You’ll see your indoor units, their paired outdoor unit or units, and an estimated total with standard installation included. We’ll review the proposed setup before installation.
Book with a £99 deposit
Ready to take the next step? Book with a £99 deposit so we can move on to reviewing your installation requirements. Your deposit is refundable in full if you cancel before your units are dispatched.
Cancellation and refund rights may still apply after dispatch. Your statutory rights are unaffected. Read our Cancellation & refunds policy →
Online booking opens soon. Configure your system and join the waiting list, and we’ll let you know as soon as you can book.
Your installation date and any additional work are confirmed after review.
Show us your home
We’ll guide you through the photos we need to understand your layout: your proposed indoor and outdoor locations, the access around them, and your consumer unit with its cover closed.
No need to guess pipe lengths or work out cable routes. We’ll review the details and let you know if a closer assessment or on-site survey is needed.
See which photos we’ll need →Agree the details before installation
We’ll confirm the proposed system, unit locations, access, drainage and electrical requirements. If your home needs work beyond standard installation, we’ll explain why and provide the additional price for your approval. Once the details are agreed, we’ll arrange your installation date with you.
Any extra work is explained and agreed before installation.
We install. You get comfortable.
Our certified installers fit your indoor and outdoor units, connect the system, and complete the necessary testing and commissioning. We’ll protect the surrounding surfaces, tidy up the installation waste, register your manufacturer warranty and show you how to use the controls. Your installation also comes with a 12-month workmanship warranty from Polarkin.
A careful installation. A comfortable home.
More than just the unit
Standard installation is included.
Your estimated total includes a straightforward installation, typically with an indoor unit on an external wall and the outdoor unit directly behind it or nearby.
- Certified fittingInstallation of your indoor and outdoor units.
- Pipework and fittingsUp to 5 m of connecting pipework per indoor unit, including insulation and fixings.
- Electrical connectionUp to 10 m of cable routing from a suitable existing consumer unit for the outdoor supply.
- Drainage and pumpCondensate drainage, including a pump where required.
- Testing and handoverCommissioning, warranty registration and a controls demonstration.
- Workmanship coverA 12-month installation workmanship warranty from Polarkin.
See the full installation breakdown
- Ground- or first-floor installation with safe, standard ladder access.
- Drilling and preparation for pipework and cabling.
- The pipework, insulation, fixings and electrical allowances described above.
- Safe condensate drainage, with a pump where needed.
- An isolation switch where required for safe maintenance.
- Refrigeration pipework pressure and tightness testing.
- Full commissioning and operating checks.
- Manufacturer warranty registration.
- Remote-control setup and demonstration.
- Protection of floors, walls and nearby surfaces during the work.
- Making good affected internal and external surfaces to the scope agreed during the installation review.
- Removal and responsible disposal of installation waste.
When might extra work be needed?
Longer pipe or electrical runs, complex or concealed routes, specialist access equipment, scaffolding, or upgrades to the existing electrical installation may cost extra. We’ll assess these requirements and agree any additional price with you before proceeding.
Asbestos removal is not included. If suspected asbestos affects the planned work, specialist assessment and any necessary treatment must take place first.
A condensate pump where required is included, not an extra.
Which photos will I need?
We’ll show you what to send after booking. There’s no need to upload anything here.
- Indoor locationThe proposed wall and the space around it.
- Outdoor locationThe area and the access around it.
- Route between unitsA wider view of the likely route.
- Consumer unitCover closed, with the area around it.
For more than one room, include the proposed indoor location in each room. Only take photos from places you can safely reach. There’s no need to open electrical covers or climb to take a picture.